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Click on the appropriate link
above to explore our resort!
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1.
What
are the main advantages of timeshare ownership?
A guaranteed holiday
every year in quality accommodation at quality
resorts. A one off payment guarantees you a holiday for
life and as our properties are in perpetuity these can
be passed on to family members. Your only costs after
this are the annual maintenance charges which every
resort has to levy.
2. How is my purchase protected?
All purchases are
protected by the Club Trustee system, where the
independent Trustee, in our case First National Trustee
Company Limited, holds the title of the property in
trust for the members. It is the Trustee who issues each
owner a membership certificate confirming the details of
their purchase.
3. Is there a limit on the number
of additional weeks I can buy?
There is no limit to the
amount of weeks you can own.
4. Does the price vary according to
which part of the year I take my holidays?
Prices of the weeks are
determined by the time of year you wish to holiday and
the size and standard of accommodation you wish to own.
5. Who do I contact if I require
more information on any aspect of my timeshare ownership
or the resort?
You can contact us at
head office in the Client Liaison Department on 0871 284
1553; e-mail
hosm@fairways-club.com or you
can contact Fairways Club directly on. +(34) 922 691
111. For further information on contact details
please refer to the
contact us
page.
6. What times do we check in and out?
The check in time at Fairways Club & The Elite
Apartments at Fairways is 4pm and the check out time is
10am, however when making an exchange to other resorts
this may very, please check in the RCI brochure and
again once you receive your confirmation.
7. How do I become a member of
RCI points?
You can contact us at
head office or contact your resort and we can give you
all the information needed to upgrade to
RCI Points.
8. Does the resort offer money exchange service?
Yes, we offer money
exchange facilities during reception opening hours.
9. Does the resort organise any
trips to local attractions?
The reception will assist in planning days out by coach
or even route planning should you have your own car.
Entry tickets can be obtained through the reception to
avoid waiting once you arrive at the parks.
10. Does the resort offer a laundry
service?
We have a laundry nearby, just 2 minutes from the
reception where they have coin operated washers and
dryers. Every Elite apartment has its own washing
machine.
11. Does the resort offer activities to
keep the kids entertained?
We have a full range of poolside entertainment for all
to enjoy.
12. Can I pass my timeshare to my
children?
Timeshares can be easily
passed on to your children.
13. How can I exchange my timeshare for
another resort possibly in another country?
In order to exchange to
locations other than your home resort you must be a
member of either RCI Points or RCI Weeks. As a
member in RCI Weeks you need to deposit the week you own
into the RCI Weeks bank thus entitling you to choose a
week in a different resort. If you are an owner of
a floating week, then you must contact head office for
an allocation which can then be deposited with RCI. It
is based on "Fair Exchange" thus if you own one week in
a one bedroom apartment this is what you are entitled to
swap for. If you are in RCI Points then your weeks
are automatically banked for you and you just pick the
destination you wish to go to.
14. Can I
sell my apartment or give to friends or family?
Yes you can. As soon as you have found a purchaser
all parties will need to sign the back of your original
ownership certificate, this being the form of Surrender
and Request. This should then be forwarded to our Malaga
office along with a cheque in the sum of £115 per week
(for individuals) to be transferred made payable to FNTC
Fairways
A utility bill is required in the name
of the purchaser(s) dated within the last three months
together with a copy of their passport or driving
licence.
Please note we cannot transfer a week if the week is
in the RCI Points system, you will have to contact RCI
to surrender your week. Once we have had notification
from RCI that the week has been released we can then
proceed with the transfer.
15. Can
the Club assist me with the sale of my Timeshare?
No. Unfortunately the Club does not operate a resale
programme. We can only suggest that you sell your
timeshare either privately or with the assistance of a
resale agency. The Club recommends you only use agencies
who are registered with the OTE who are the Timeshare
Industry Ombudsman.
For further information on resale agencies visit
www.ote-info.com
16. What
are the Head Management Office opening hours?
The Malaga office is open Monday to Friday 9.00 am
to 5.00 pm UK time (10am to 6pm Spanish time).
Out of hours you can email
general@fairways-club.com
The staff levels in Malaga are kept to a bare minimum to
maintain our low expenditure costs.
Please have your reference number to hand when
contacting our Malaga office.
17. Who
do I call for a Floating Time Allocation?
The Allocations office is based in Pueblo Evita,
Spain.
Allocations for both Fairways Club and Club Pueblo
Evita can be obtained by calling:
From the UK 0871 284 5666 or 0871 711 9487
From Outside the UK 00 34 952 566 644
18. I
have moved house – how should we advise you of a change
of address?
Please contact our administration office by either
post fax or email to confirm your new address and
contact information. WE ARE UNABLE TO TAKE THIS
INFORMATION OVER THE TELEPHONE.
Please note it is the members responsibility to
ensure the Club has the correct contact information in
accordance with the Club Constitution.
Please note you will have to advise RCI
separately, likewise, if you have advised RCI of a
change of address they do not notify us.
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